RV.Net Open Roads Forum: General RVing Issues: RV Service and Repair??????????????

RV Blog

  |  

RV Sales

  |  

Campgrounds

  |  

RV Parks

  |  

RV Club

  |  

RV Buyers Guide

  |  

Roadside Assistance

  |  

Extended Service Plan

  |  

RV Travel Assistance

  |  

RV Credit Card

  |  

RV Loans

Open Roads Forum Already a member? Login here.   If not, Register Today!  |  Help

Newest  |  Active  |  Popular  |  RVing FAQ Forum Rules  |  Forum Posting Help and Support  |  Contact  

Search:   Advanced Search

Search only in General RVing Issues

Open Roads Forum  >  General RVing Issues

 > RV Service and Repair??????????????

Reply to Topic  |  Subscribe  |  Print Topic  |  Post New Topic  | 
Page of 3  
Prev  |  Next
Sponsored By:
DutchmenSport

Indiana

Senior Member

Joined: 10/10/2006

View Profile



Good Sam RV Club Member


Posted: 08/13/19 02:50pm Link  |  Quote  |  Print  |  Notify Moderator

I'm having massive disappointment over the dealership where I purchased my Montana High Country last September. In the past they were excellent at customer service, as we purchased our previous travel trailer from them. They never disappointed and did what they said at the time they said they would.

Fast forward, they built a new repair facility, expanded, and now seem to have gone down the toilet. With the current camper, I've had nothing but wait, wait, wait on them for everything.

I currently have a small problem with my 5er and it definitely falls under warranty as the camper is not a year old yet. But I'm trying to find the part from another dealer and just bite the bullet on the cost. I don't want to wait, I'll just do the work myself and be done with it.

In comes the second local RV dealership I've been so pleased with. They have been absolutely phenomenal helping me get parts and repair service on my previous campers after warranties all ran out. I stopped in last night after work and talked to them about the part I needed, and said say screw the warranty. They couldn't locate immediately the part I needed, as it looks like I have to by all the attached stuff to it to get the part I need. He was going to research it and give me the best price. I waited all day on that phone call. I called them back on the way home and he said he came into work in the morning, shuffled his paper work in order and then everything tore loose. He didn't have a chance to call or explore my part.

First repair shop has been telling me for almost a year now they are short staffed, missing first one tech, and now the latest story, they are missing 2. Second repair shop said they are just swamped.

It's fat business for the repair and parts departments, hell for the rest of us.

pianotuna

Regina, SK, Canada

Senior Member

Joined: 12/18/2004

View Profile


Offline
Posted: 08/13/19 03:46pm Link  |  Quote  |  Print  |  Notify Moderator

SGTJOE,

This is one company that offers it. But you have to contact them to get the details:

https://jc-refrigeration.com/products/

Look at option #1


SGTJOE wrote:

pianotuna wrote:

Hi,

I suggest upgrading to a compressor fridge. There is at least one retrofit kit.



Could you provide more info on this?



Regards, Don
My ride is a 28 foot Class C, 256 watts solar, 556 amp hours of AGM in two battery banks 12 volt batteries, 3000 watt Magnum hybrid inverter, Sola Basic Autoformer, Microair Easy Start.

midnightsadie

ohio

Senior Member

Joined: 01/07/2008

View Profile


Offline
Posted: 08/13/19 04:36pm Link  |  Quote  |  Print  |  Notify Moderator

drive it down to the amish guys ,they.ll do it over night you,ll be there couple days and on your way.

free radical

Canada

Senior Member

Joined: 02/07/2008

View Profile


Offline
Posted: 08/13/19 06:02pm Link  |  Quote  |  Print  |  Notify Moderator

Why use only RV techs,,wouldnt any reputable shop be able to fix a fridge?

I would call the largest fridge sales and repair in the phone book and ask.or two or three.
most repairmen do house calls dont they so they could come to you.

Charlie D.

E. Texas-Orange

Senior Member

Joined: 09/12/2006

View Profile



Good Sam RV Club Member


Posted: 08/13/19 06:25pm Link  |  Quote  |  Print  |  Notify Moderator

That smell was probably ammonia. If so, you will need a new unit.


Enjoying Your Freedom?
Thank A Veteran
Native Texan
2013 Prime Time Crusader 330MKS
2018 Chevy 2500 D/A Z71 4x4 Offroad
2006 Holiday Rambler Savoy 33SKT-40,000 trouble free miles-retired
2006 Chevy 2500 D/A-retired
2013 Chevy 2500 D/A-retired

JimR 1

Brandon, South Dakota

Senior Member

Joined: 08/29/2003

View Profile



Good Sam RV Club Member


Posted: 08/13/19 06:59pm Link  |  Quote  |  Print  |  Notify Moderator

Have you checked with Charlie's Service in Sunset Utah? They can fix it or replace it.

Charlie's Service

Jim R

pianotuna

Regina, SK, Canada

Senior Member

Joined: 12/18/2004

View Profile


Offline
Posted: 08/13/19 07:55pm Link  |  Quote  |  Print  |  Notify Moderator

Most shops do not deal with absorption technology.

free radical wrote:

Why use only RV techs,,wouldnt any reputable shop be able to fix a fridge?

I would call the largest fridge sales and repair in the phone book and ask.or two or three.
most repairmen do house calls dont they so they could come to you.


JimBollman

Lost State of Franklin

Senior Member

Joined: 08/31/2006

View Profile


Offline
Posted: 08/13/19 08:15pm Link  |  Quote  |  Print  |  Notify Moderator

Having a similar problem between price and just not wanting to do the work, which may mean they can't and don't want to admit it. I wanted to have a bigger battery box made under my B and add a small gray water tank, it currently doesn't have one.

The first place I went was recommended by a neighbor. I just wanted them to put it on a lift take a look and tell me if it was possible and give me a back of envelope estimate. Silly me I expected to just drive up and have them do at least the inspection while I wait. I had to make an appointment for 6 weeks later, when I showed up they had no record of the appointment but told me to drive it around back and they would squeeze me in shortly. This was an early morning appointment, when they had just opened. An hour or so later they had me go back in the shop and the B was where I parked it and they sent a fellow out to look underneath on his back asking me what I wanted them to do. He couldn't figure out how they could do it, I made a couple suggestion that I had thought of, he agreed they might work but I would have to come back when their fabricator was there to see if it would really work and how much. He had spent maybe 15 minutes and had told me nothing. Minimum 1 hour labor $117. I have not gone back.

Second place, smaller, 2 man shop plus a wife running the office. He came out and looked shortly after I got there. Made a couple of good suggestions but said it was his busy season and would not be able to get to it for months. No charge, had my hopes up. Stopped back Late Winter early Spring he made some measurements and said he would get back to me with a price after he talked to his fabricator, no charge, and also no return call. I called the next week and he said his fabricator was very busy and it would be a few more weeks to get the estimate. I did get him to put a MaxxFan in place of the original fan and he did a good job (did use mismatched screws, he must have lost one of the ones that came with it) and price was fair. I have called every week or so since with either the same answer or boss is not in and he will call me back but doesn't. Guess what we are in his busy season again, year has passed. I'm looking into doing it myself or getting the parts and see if a local garage will do the lift work for me. Third option is to reach out further from home for a good shop, these two were within an hour drive.

Anyone know any good shops within a few hours of NE TN?

Big Katuna

Deland, FL

Senior Member

Joined: 12/27/2003

View Profile



Good Sam RV Club Member

Offline
Posted: 08/13/19 09:31pm Link  |  Quote  |  Print  |  Notify Moderator

Charlie D. wrote:

That smell was probably ammonia. If so, you will need a new unit.


You need a new Amish built cooling unit.


My Kharma ran over my Dogma.

MFL

Midwest

Senior Member

Joined: 11/28/2012

View Profile



Good Sam RV Club Member

Online
Posted: 08/14/19 05:40am Link  |  Quote  |  Print  |  Notify Moderator

I took a previous FW to a propane distributor/service center. They installed a new cooling unit, keeping it over night to assure working properly. They did a great job, cost for labor $200. To be fair, that price was 10 yrs ago.

Jerry





Reply to Topic  |  Subscribe  |  Print Topic  |  Post New Topic  | 
Page of 3  
Prev  |  Next

Open Roads Forum  >  General RVing Issues

 > RV Service and Repair??????????????
Search:   Advanced Search

Search only in General RVing Issues


New posts No new posts
Closed, new posts Closed, no new posts
Moved, new posts Moved, no new posts

Adjust text size:

© 2019 CWI, Inc. © 2019 Good Sam Enterprises, LLC. All Rights Reserved. | Terms of Use | PRIVACY POLICY | YOUR PRIVACY RIGHTS