RV.Net Open Roads Forum: General RVing Issues: SHOUT OUT/RV Connection, Lawton, OK

RV Blog

  |  

RV Sales

  |  

Campgrounds

  |  

RV Parks

  |  

RV Club

  |  

RV Buyers Guide

  |  

Roadside Assistance

  |  

Extended Service Plan

  |  

RV Travel Assistance

  |  

RV Credit Card

  |  

RV Loans

Open Roads Forum Already a member? Login here.   If not, Register Today!  |  Help

Newest  |  Active  |  Popular  |  RVing FAQ Forum Rules  |  Forum Posting Help and Support  |  Contact  

Search:   Advanced Search

Search only in General RVing Issues

Open Roads Forum  >  General RVing Issues

 > SHOUT OUT/RV Connection, Lawton, OK

Reply to Topic  |  Subscribe  |  Print Topic  |  Post New Topic  | 
Sponsored By:
Grey Mountain

On the rez somewhere in Indian Country

Senior Member

Joined: 08/25/2002

View Profile



Good Sam RV Club Member

Offline
Posted: 09/22/19 06:21am Link  |  Quote  |  Print  |  Notify Moderator

I've been taking my coach to these folks for a few years - always have had prompt, courteous and professional service. Took it in with a battery charging problem and they found that one of my four Interstate house batteries was bad, and they could not replace just one. I authorized them to replace all four, at a cost of about $150 each. The batteries being replaced were installed in May, 2018. On their own, they negotiated with Interstate and Interstate honored their warranty, replacing all four at no cost.
GREAT SERVICE, GREAT PEOPLE.


2006 Discovery 39S Tin Teepee
Honda CR-V Toad
Enrolled member of the Comanche Tribe
English Bride
Bichon Frise bear killers:
Lord Shonefeld von Reginald-Friese IV.
Lady Annabelle von Lichenstein-Friese III.

mdcamping

CT

Senior Member

Joined: 03/04/2007

View Profile



Good Sam RV Club Member

Offline
Posted: 09/22/19 06:57am Link  |  Quote  |  Print  |  Notify Moderator

That's how you build loyalty, thanks for sharing! [emoticon]

Mike


07 Toyota Tacoma,Double Cab, Max Towing 6,500lbs GCWR 11,100lbs
2011 Jayco X20E, Pro Series 800lb Weight Distributing Hitch
Husky Sway Bar, Prodigy Electronic Brake Control
McKesh Mirrors. "Towing with 200K"

Where we have camped


azdryheat

Tucson, AZ

Senior Member

Joined: 03/02/2012

View Profile



Good Sam RV Club Member

Offline
Posted: 09/22/19 08:56am Link  |  Quote  |  Print  |  Notify Moderator

"And they could not replace just one". Huh?!?!? Why not? What was wrong with the other three? What did the dealer tell you to convince you to buy three more batteries? Getting that fishy smell.


2013 Chevy 3500HD CC dually
2014 Voltage 3600 toy hauler
2011 Harley Ultra Limited
2016 RZR 900


Grey Mountain

On the rez somewhere in Indian Country

Senior Member

Joined: 08/25/2002

View Profile



Good Sam RV Club Member

Offline
Posted: 09/22/19 01:53pm Link  |  Quote  |  Print  |  Notify Moderator

azdryheat wrote:

"And they could not replace just one". Huh?!?!? Why not? What was wrong with the other three? What did the dealer tell you to convince you to buy three more batteries? Getting that fishy smell.


Perhaps you should read my post for comprehension. What part of "Interstate honored their warranty, replacing all four at no cost" do you fail to comprehend?

GM

cougar28

Lowell,AR USA

Senior Member

Joined: 01/03/2003

View Profile


Offline
Posted: 09/22/19 05:31pm Link  |  Quote  |  Print  |  Notify Moderator

Grey Mountain wrote:

azdryheat wrote:

"And they could not replace just one". Huh?!?!? Why not? What was wrong with the other three? What did the dealer tell you to convince you to buy three more batteries? Getting that fishy smell.


Perhaps you should read my post for comprehension. What part of "Interstate honored their warranty, replacing all four at no cost" do you fail to comprehend?

GM

Wow! Ask a ? and get the third degree! You wrote and I quote "they found that one of my four Interstate house batteries was bad, and they could not replace just one".


2002 F-250 SD CC 7.3PSD Auto. XLT Short Bed 4X4 Off-Rd.Pkg.Highland Green,Westin Sportsman Grille Guard (Black) RBW Li'l Rocker Slider ,Prodigy Control Towing Jayco Eagle HT 30.5 MLOK,Handy 5er tailgate

Grey Mountain

On the rez somewhere in Indian Country

Senior Member

Joined: 08/25/2002

View Profile



Good Sam RV Club Member

Offline
Posted: 09/22/19 07:29pm Link  |  Quote  |  Print  |  Notify Moderator

And I went on to say that Interstate replaced all four batteries at no cost.
Why is it that some just cannot accept that there are good companies out there instead of thinking they are all out to rip off the customer. My post was intended to be a compliment to a company who did a great job.

magicbus

Nantucket Island, MA

Senior Member

Joined: 06/16/2002

View Profile



Posted: 09/23/19 04:49am Link  |  Quote  |  Print  |  Notify Moderator

Apparently the poster believes they know better than the manufacturer who probably realized that the one bad battery was draining the others causing them to go through many drain/charge cycles and shortened the life of the good ones. Kudos to your service people and to Interstate.

Dave


Current: 2018 Winnebago Era A
Previous: Selene 49 Trawler
Previous: Country Coach Allure 36


Grey Mountain

On the rez somewhere in Indian Country

Senior Member

Joined: 08/25/2002

View Profile



Good Sam RV Club Member

Offline
Posted: 09/23/19 04:54am Link  |  Quote  |  Print  |  Notify Moderator

magicbus wrote:

Apparently the poster believes they know better than the manufacturer who probably realized that the one bad battery was draining the others causing them to go through many drain/charge cycles and shortened the life of the good ones. Kudos to your service people and to Interstate.

Dave


Thank you.

GM

Reply to Topic  |  Subscribe  |  Print Topic  |  Post New Topic  | 

Open Roads Forum  >  General RVing Issues

 > SHOUT OUT/RV Connection, Lawton, OK
Search:   Advanced Search

Search only in General RVing Issues


New posts No new posts
Closed, new posts Closed, no new posts
Moved, new posts Moved, no new posts

Adjust text size:




© 2020 CWI, Inc. © 2020 Good Sam Enterprises, LLC. All Rights Reserved.