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Open Roads Forum  >  Travel Trailers  >  General Q&A

 > Giant Recreation World in Florida

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kellem

Shenandoah valley,VA

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Joined: 05/07/2007

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Posted: 04/23/20 07:29pm Link  |  Quote  |  Print  |  Notify Moderator

I think you did good,actually.

And I wholeheartedly agree that RV salesman want your money and goodbye.

I've owned 4 new trailers and knew exactly what I wanted and honestly didn't want anything to do with them after sale.

It's about money period. Duh

LadyRVer

Florida

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Joined: 09/04/2007

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Posted: 04/23/20 08:52pm Link  |  Quote  |  Print  |  Notify Moderator

NOT all RV dealers are thieves and liars. I purchased a unit from Robbins in Ormond Beach, FL and that had to be the best buying experience ever. Also had a very good experience out in Bend, OR (trading while on a cross country trip and back.)

Xflyhighx

Florida

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Posted: 04/24/20 05:34pm Link  |  Quote  |  Print  |  Notify Moderator

Well I don’t have enough time to tell you all the nbad Giant Rec World is. First the good,
1)the coach looked great when we arrived. Full body paint was a real plus.
2) All the extras that we ordered totaled more than 20,000.00 was installed.
3) I did not deal with a salesman, I delt with the GM of the Palm Bay Store. Everything that him and I discussed was complete. Know this is where the real lies start.....
The bad
1 after we agreed on the everything, it was turned over to the head of service. His name is big Joe.
When we arrived to do a walk thru is where it went down hill at a real fast pace. This is the best, let’s get the walk thru done, my men have work to do. Really this was starting to annoy me but I kept smiling and Joe kept lying.
Everything that was dealer installed had major issue.
1) generator was installed with 4-40lb propane bottles in the same compartment as the pumps and converter next to the generator . A time bomb waiting to blow. This is a direct no no gas code. There word to me is take it and will see what can be done. Just another lie and I should have known better..
2) left it at the dealer with 8 pages of issues wrong. 3 months.Mostly what they installed in house.
3 I’m not going to continue because I get very upset.
I made the stupid mistake of signing the papers and paying cash. Don’t tell me I told you so.
The best part of this story is a met a saint in Topeka, Indiana who’s Name is Orvin from Armish Family Rv
He straightened out the whole Coach and a real bad story turned out to a great ending with my Cedar Creek Champagne. If anyone doubts this experience, go buy one and let me know how it felt.
Do your self a huge favor an stay away. If anyone wants to ask questions over there, tell them that Howard Solomon did not send you.
Stay safe and happy travels.


2019 Cedar Creek Champagne 38EL
TrailAir Pin Box
Hensley TS3 trailer saver
2017 Laramie Longhorn 4x4 dually
14' Porta-bote
Honda 3000is or 2 Honda 2000’s
Life is good in the good old USA


scarecrow56

palm bay, fl

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Posted: 04/25/20 08:38am Link  |  Quote  |  Print  |  Notify Moderator

Flyhigh sorry to hear this. My experiance was similar altho I didnt spend anywhere near what you did. I did deal with a saleswoman at Palm Bay and then a salesman at Winter Garden. Both places I wasnt allowed to negotiate with the rooster (the money man). He sat in a smoke glass booth at Palm Bay and a seperate office in WG. I called him the banker from "Deal No Deal". I was told many things in the course of a year of dealing with them that turned out to be not true. I was told what a great deal it was to get Kevlar protection on my tires which basically cost more than a new set of tires. Paint protection. All their warranty stuff would have been like pulling hens teeth to get done. I will concede one thing. Some folks have said that they're not all thieves and liars. I will admit that maybe a small percentage of dealers may be honest, maybe 5%. However, from my own experience talking and dealing with at least 20 I didn't find a single one. What they do should be criminal. When you spend thousands of dollars there should be stricter guidelines in place for the RV industry and sever penalties for those that violate them.


Chillin' in the sun, Palm Bay, Fl.

A1ARealtorRick

Gulf Shores, AL

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Posted: 04/25/20 12:21pm Link  |  Quote  |  Print  |  Notify Moderator

scarecrow56 wrote:

Flyhigh sorry to hear this. My experiance was similar altho I didnt spend anywhere near what you did. I did deal with a saleswoman at Palm Bay and then a salesman at Winter Garden. Both places I wasnt allowed to negotiate with the rooster (the money man). He sat in a smoke glass booth at Palm Bay and a seperate office in WG. I called him the banker from "Deal No Deal". I was told many things in the course of a year of dealing with them that turned out to be not true. I was told what a great deal it was to get Kevlar protection on my tires which basically cost more than a new set of tires. Paint protection. All their warranty stuff would have been like pulling hens teeth to get done. I will concede one thing. Some folks have said that they're not all thieves and liars. I will admit that maybe a small percentage of dealers may be honest, maybe 5%. However, from my own experience talking and dealing with at least 20 I didn't find a single one. What they do should be criminal. When you spend thousands of dollars there should be stricter guidelines in place for the RV industry and sever penalties for those that violate them.


Isn't Kevlar what they make bulletproof vests out of? If they wanted to put that on my tires, especially at a cost greater than another complete set of tires, THEN is when I would have walked away!!!


. . . never confuse education with intelligence

Xflyhighx

Florida

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Posted: 04/25/20 01:01pm Link  |  Quote  |  Print  |  Notify Moderator

I didn’t mention, I fell for the protection on the full body paint. I watched it being spayed from a Preasure washer. I got nailed for 1200.00 for 3 gallons gallons of water. Talk about honest dealers. I wish a class action lawsuit against Giant world for fraudulent practices. After I saw this. I asked for my money back. Big Joe, head of the service department said it was applied. Talk about lies. I often wonder if he pulls these lies out of his golf bag along side of his desk.

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