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Open Roads Forum  >  Good Sam Roadside Assistance

 > Good Sam or Good Scam?

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JR51

NY

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Posted: 06/26/20 08:48am Link  |  Print  |  Notify Moderator

Marcus,
Whats up with your roadside assistance program? Had it a couple years ago and no problems. Renewed policy in May and on May 29 received email you were waiting on payment processing and I would recieve a link to download card and member brochure. Well my friend here it is almost 1 month later and no reply. Not a good start. Now I'm reading you dont insure rv's unless I upgrade to platinum plan which was not listed anywhere that I could see. Also my premium would be automatically renewed which I not not approve. All in all a very bad omen as to what would take place if I ever needed emergency service.
I am giving you a chance to answer my concerns and IF you do we'll then see how it goes from there

MDKMDK

Canada

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Joined: 10/15/2008

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Posted: 06/26/20 09:04am Link  |  Print  |  Notify Moderator

Click the "Roadside Assistance" link at the top of this page.
Then click "Find a Plan" link near the top of the newly opened page.
Select whichever plan you want from the drop down, and it will tell you what's covered and what's not.
The towables versus motorized coverage change happened a while ago.

I renewed 2 weeks ago for 5 years, and am still waiting for the new plastic membership cards.
I'm trying to be patient. If they're a no show in another 2 weeks, I'll follow up then.

Good luck with your other questions.


Mike.
2018 (2017 Sprinter Cab Chassis) Navion24V + 2016 Wrangler JKU (sold @ ????)
2016 Sunstar 26HE, V10, 3V, 6 Speed (sold @ 4600 miles)
2002 Roadtrek C190P (sold @ 315,000kms)

GSRoadsideAssistance

Everywhere

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Posted: 06/26/20 09:52am Link  |  Print  |  Notify Moderator

Hello JR51,

Thanks for your response. The cards are now digital. I'd be happy to email them to you if you'd like to the email address that we have on file. Please advise either here or in a PM.

Thanks and Happy Friday!

David
Good Sam

MDKMDK

Canada

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Posted: 06/26/20 11:26am Link  |  Print  |  Notify Moderator

GSRoadsideAssistance wrote:

Hello JR51,

Thanks for your response. The cards are now digital. I'd be happy to email them to you if you'd like to the email address that we have on file. Please advise either here or in a PM.

Thanks and Happy Friday!

David
Good Sam


No more plastic cards?
Where, in my renewal documents email, are they actually located?
Are they included as attachments?
Now you've got me confused, too.

Lwiddis

Mono Basin National Forest Scenic Area

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Posted: 06/26/20 12:22pm Link  |  Print  |  Notify Moderator

AAA hasn't looked at my plastic card in the last couple of years when I've need assistance but they are still provided.


Winnebago 2101DS TT & 2020 Chevy Silverado 1500 LTZ Z71, 300 watts solar-parallel & MPPT, Trojan T-125s. TALL pole for flags. Prefer USFS, COE, BLM, NPS, TVA, USF&WS, state & county camps. Bicyclist! 14 year Army vet - 11B40 then 11A - (MOS 1542 & 1560)


wanderingaimlessly

SOBOVA

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Posted: 06/26/20 12:53pm Link  |  Print  |  Notify Moderator

On your initial question,,,,,
One IS the other

ferndaleflyer

everywhere

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Posted: 06/26/20 01:11pm Link  |  Print  |  Notify Moderator

I chucked GS awhile back because the service in general has gone down hill. A road service for a flat tire cost my friend over $700 because although he had paid they claimed he hadn't "registered". So I went in and checked and much of what they used to offer was gone. I went with Coach Net and have used it once for a lock out and they were right on time.

GSRoadsideAssistance

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Posted: 06/26/20 03:55pm Link  |  Print  |  Notify Moderator

Hi JR51,

Just go to:

https://www.goodsamroadside.com/

Sign in, click on Membership Card and print your membership cards from there.

Have a great day,

David
Good Sam

Lwiddis

Mono Basin National Forest Scenic Area

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Posted: 06/26/20 05:08pm Link  |  Print  |  Notify Moderator

Sounds reasonable, GS.

Edd505

Elephant Butte, NM

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Posted: 06/26/20 07:09pm Link  |  Print  |  Notify Moderator

ferndaleflyer wrote:

I chucked GS awhile back because the service in general has gone down hill. A road service for a flat tire cost my friend over $700 because although he had paid they claimed he hadn't "registered". So I went in and checked and much of what they used to offer was gone. I went with Coach Net and have used it once for a lock out and they were right on time.


Smart! Been with Coachnet 6 years plus and top notch service. GS is for the new guys don't know better.


2015 F350 FX4 SRW 6.7 Crew, longbed - 2017 Durango Gold 353RKT
2006 F350 SRW 6.0 crew longbed sold
2000 F250 SRW 7.3 extended longbed airbags sold
2001 Western Star 4900EX sold
Jayco Eagle 30.5BHLT sold, Layton 24.5LT sold

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