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jodeb720

Denver

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Posted: 08/26/20 10:48pm Link  |  Quote  |  Print  |  Notify Moderator

Just a follow up on the dish not giving their discounts - for existing customers.

I've read through this, and today, I reached out to dish to cut off the service at my S&B.

Once I held for the 25+ minutes, the Customer Service Rep and I had a great chat - and offered to restore all my discounts that I had under my previous billing cycle.

The unfortunate part of it, I had already done my research and found that what I wanted (channel lineup) was available, via streaming - at one sixth the cost.

The point is, if you're losing your discounts, call to request them being reinstated and if they cancel, then call the 800 number to cancel your service and they will reinstate the discounts.

Just sharing my own experience.

Stay Safe,

josh

jmckelvy

North Alabama

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Posted: 08/28/20 09:39am Link  |  Quote  |  Print  |  Notify Moderator

I'll bet they are loosing lots of customers. I had Dish almost from the start of their service many years ago. Earlier this year I cancelled service for my two receivers. There were very few channels I was interested in and I had even not been watching them. I might have reconsidered if they offered al-cart channel choices with appropriate reduction in cost.


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TechWriter

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Posted: 08/28/20 11:24am Link  |  Quote  |  Print  |  Notify Moderator

jodeb720 wrote:


The point is, if you're losing your discounts, call to request them being reinstated and if they cancel, then call the 800 number to cancel your service and they will reinstate the discounts.


The endless pursuit of something for nothing.


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DISH TV for RVs

jodeb720

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Posted: 08/29/20 07:49am Link  |  Quote  |  Print  |  Notify Moderator

@techwriter - I couldn't agree more.

timmac

Las Vegas

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Posted: 08/29/20 05:03pm Link  |  Quote  |  Print  |  Notify Moderator

They can't afford giving discounts when the are losing millions of customers every year to the internet..

way2roll

Wilmington NC

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Posted: 08/30/20 07:03am Link  |  Quote  |  Print  |  Notify Moderator

Everyone knows streaming is the way of the future. Sat companies are hemorrhaging billions trying to stay relevant. They charge a lot for content no one wants. And it's clunky. I can stream everything I want for 1/4 of what Sat companies charge for content I don't want. Why have they had their heads in the sand? If they embraced streaming and evolved like the rest of the planet they could have morphed into a business model that made sense.


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Posted: 08/30/20 07:29am Link  |  Quote  |  Print  |  Notify Moderator

Yeah, i read an article this week about their massively declining customer base and financial losses. I wouldnt expect them to be around for too much longer.

disclaimer: i have never used anything than hard wired home cable or free internet streaming. i have no dog in the satellite wars.

timmac

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Posted: 08/30/20 12:16pm Link  |  Quote  |  Print  |  Notify Moderator

way2roll wrote:

Everyone knows streaming is the way of the future. Sat companies are hemorrhaging billions trying to stay relevant. They charge a lot for content no one wants. And it's clunky. I can stream everything I want for 1/4 of what Sat companies charge for content I don't want. Why have they had their heads in the sand? If they embraced streaming and evolved like the rest of the planet they could have morphed into a business model that made sense.


X2

And another great thing about streaming thru the net you don't have to call anyone for service or to hook up the box at your home and you can cancel any TV program at anytime without a phone call.

Easy and cheap..

chuckbear

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Posted: 08/30/20 02:05pm Link  |  Quote  |  Print  |  Notify Moderator

Streaming does not work for everyone and is not available everywhere. If you don't leave your home where you have high-speed internet, I suppose it is great. For those of us that travel, maybe not so much. We spend lots of time in places that don't even have cell service, let alone internet for streaming. Add to that the cost for data to do any serious streaming while on the road, and it will probably cost more than satellite. We do have occasions where the trees block the sats, but that is seldom and we can often just move to another spot in the same park and problem solved. The demise of satellite has been discussed for years, yet they are still around and will be for some time to come. If streaming works for you, great, but know the limitations first before you dump everything else if that is your favorite form of entertainment. Get all the facts rather than opinions. We'll hold on to our Dish subscription for a while. Chuck

georgelesley

Tennessee

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Posted: 08/31/20 03:42am Link  |  Quote  |  Print  |  Notify Moderator

chuckbear wrote:

Streaming does not work for everyone and is not available everywhere. If you don't leave your home where you have high-speed internet, I suppose it is great. For those of us that travel, maybe not so much. We spend lots of time in places that don't even have cell service, let alone internet for streaming. Add to that the cost for data to do any serious streaming while on the road, and it will probably cost more than satellite. We do have occasions where the trees block the sats, but that is seldom and we can often just move to another spot in the same park and problem solved. The demise of satellite has been discussed for years, yet they are still around and will be for some time to come. If streaming works for you, great, but know the limitations first before you dump everything else if that is your favorite form of entertainment. Get all the facts rather than opinions. We'll hold on to our Dish subscription for a while. Chuck


+1.


George & Lesley
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