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azdryheat

Tucson, AZ

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Joined: 03/02/2012

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Good Sam RV Club Member

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Posted: 09/08/20 08:29pm Link  |  Print  |  Notify Moderator

I try not to depend on anyone for help, these RSA outfits are a huge disappointment. When I get to where I can't change my own tires I'll stop 5th wheeling and do something else. On the plus side I've never had a tire failure on my trailer but then I use truck tires that are much better made than trailer tires.


2013 Chevy 3500HD CC dually
2014 Voltage 3600 toy hauler
2016 RZR 900


BarabooBob

Baraboo, WI

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Posted: 09/09/20 03:33am Link  |  Print  |  Notify Moderator

My wife went off the road during a snow storm last year and we called GSRA. They sent a truck from over 60 miles away and there are 3 companies within 5 miles. 2 of them have a contract with GS (I called) and had a truck available. I asked the wife what happened and she reminded me that when I was teaching my daughters to drive, I said that the ditch is always a better option than a head on collisions. I apoligized for questioning her.


Bob & Dawn Married 32 years
2017 Viking 17RD
2011 Ford F150 3.5L Ecoboost 420 lb/ft
Retired


Good Sam Care Team

Everywhere

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Posted: 09/09/20 06:40am Link  |  Print  |  Notify Moderator

Hello TxGearhead,

Thank you for providing your feedback and letting us know about your experience with Good Sam Roadside Assistance. We set a high customer service standard and apologize for the situation you have had. Please allow us an opportunity to look into this matter further. Please provide your Good Sam Roadside membership and contact number in a private message.

Thank you,
Good Sam Customer Care Team

Good Sam Care Team

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Posted: 09/17/20 09:44am Link  |  Print  |  Notify Moderator

Hello,

I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

Thank you,
Good Sam Care Team

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