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rv2go

Fulltime 15 yrs (Knoxville, TN).or someplace else

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Posted: 09/10/20 05:48am Link  |  Quote  |  Print  |  Notify Moderator

After renewing my Good Sam Roadside Assistance, I waited over a month to get my new card. Then I called and was told that Good Sam did not issue new cards. I think that this is wrong and I want a new card for my wife and I.


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Scottiemom

Florida/On the Road

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Posted: 09/10/20 06:22am Link  |  Quote  |  Print  |  Notify Moderator

Perhaps you can download one off your account. Then print it off and carry it with you.

Dale

* This post was edited 09/10/20 06:42am by Scottiemom *


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BarabooBob

Baraboo, WI

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Posted: 09/10/20 06:28am Link  |  Quote  |  Print  |  Notify Moderator

And how are you going to prove that you are a member if you don't have a smart phone or don't have cell service when the tow truck gets there? They really are shaving costs in every way possible. I don't think I will be renewing after hearing all of the problems that people are having.


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MDKMDK

Canada

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Posted: 09/10/20 06:36am Link  |  Quote  |  Print  |  Notify Moderator

They ask you for identifying info when you call them for service. Usually name and phone number is all. I have asked the agents once or twice if I need to present my card or other id to the tow truck operator, and have been told "no". They tell them who you are, where you are, what you're driving, and what the problem is before they arrive at your location. It's never been an issue for me. I've asked the tow driver if they need to see my card, and thay also say "nope".
That said, I like the plastic cards, and have kept some to carry, just in case. [emoticon]


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jimbo4UT

Stafford Virginia

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Posted: 09/12/20 08:17am Link  |  Quote  |  Print  |  Notify Moderator

You can download and print the card then laminate it yourself and carry it in your wallet if that makes you happy. I have laminated all my check list so if they get wet it will just wipe dry. I have laminated one note that says I am 11.3 inches tall and it hangs by my dash. Think i spent 9 bucks for the laminate stuff on Amazon.

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Posted: 09/14/20 04:55am Link  |  Quote  |  Print  |  Notify Moderator

Hello rv2go,

Thank you for your time and post, please provide your membership number in a private message. We will be glad to send you roadside assistance cards.
Have a good day.

Thank you,
Good Sam Customer Care Team

rv2go

Fulltime 15 yrs (Knoxville, TN).or someplace else

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Joined: 12/26/2000

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Posted: 09/16/20 05:36am Link  |  Quote  |  Print  |  Notify Moderator

I have sent you a PM with the info.

Good Sam Care Team

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Posted: 10/05/20 06:55am Link  |  Quote  |  Print  |  Notify Moderator

Hello,

I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

Thank you,
Good Sam Care Team

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