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Open Roads Forum  >  Travel Trailers  >  General Q&A

 > Thor or Forest River - Warranty and reputation

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klutchdust

Orange, California

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Joined: 06/09/2004

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Posted: 07/28/22 10:08pm Link  |  Quote  |  Print  |  Notify Moderator

I have a 2015 Forest river "work and play" edition that I purchased pre owned. It came from South Carolina ad i picked it up in Ca. What I like about this model is they start off with a basic cargo trailer then install living quarters inside. A bit on the heavy side but my side by side fits nicely with a queen bed upfront. A man size corner shower and 100 gallons of water. The build quality is good. Typical appliances that everyone uses. I did have a delimitation issue that I resolved quickly. Since it is a toy hauler with a ramp door, the ceiling height is nice.
Honestly though, having had two trailers now and one class C, I cannot see how anyone could own an Rv and not be able to repair the basics. Not one trip goes by that I do not have a "fix before next trip" list with something on it. My 32ft. gooseneck Wells Cargo I installed 12 feet of living quarters in it myself. There are some things you do only once. That trailer gave me little to none issues with plumbing or electrical issues as i knew exactly how and what was used.
So to answer your question, I don't know.

PButler96

Midwest

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Posted: 07/29/22 03:17am Link  |  Quote  |  Print  |  Notify Moderator

wiskeyVI wrote:

My dad bought a 2020 Thor Class C, and has filed under oregon state lemon law as it can't seem to keep the starter battery to last more than a few days at a time.
CW had it many times, and found a sort in the hydraulics, that they thought was the culprit....but nope.
It's now at a Ford dealer to get looked at...



The RV Industry's warranties are the largest shell game ever created and its amazing they have gotten away with it as long as they have. RV buyers are fools,myself included. It's a good example of what extensive and successful lobbying can do. When you buy one of these things, tear the warranty page from the paperwork and use it to wipe your arse when you take your next constitutional, then it will at least be worth something.

I think your dad is screwed. To my knowledge the only state that has a lemon law covering RVs is Texas and even there it comes with lots of hurdles. Now if they can prove the issue is with the Ford Chassis he might be successful under a lemon law but then what about the house on top? Even if he receives a favorable settlement on the Ford Chassis they're not going to make Ford pay on the Thor house.


I have a burn barrel in my yard.

pbeverly

South Carolina

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Posted: 07/29/22 04:56am Link  |  Quote  |  Print  |  Notify Moderator

When I picked up my new Forest River in 2018 I was told "you are going to have issues. Go on a couple trips, write them down, then bring it back to get fixed." After a couple trips I had 7 issues I had documented. All were fixed under warranty and none of the 7 issues have re-occurred. This was the basic warranty. I rarely do any extended warranties as I think they are a waste.


Ridgeway, SC

klutchdust

Orange, California

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Posted: 07/29/22 01:31pm Link  |  Quote  |  Print  |  Notify Moderator

"The RV Industry's warranties are the largest shell game ever created and its amazing they have gotten away with it as long as they have."

most if not all warranties are for the benefit of the seller. Consumer reports says 70% of extended warranties are never used.
i purchased over 30 tires the past few years for my fleet, denied the tire warranty every time .I have 540 dollars in my tire warranty "self insure" account. I had to replace one tire myself ,now I am down to 380.
Imagine putting 2000 a year into a savings account for that engine/transmission warranty you were convinced you could not do without. [emoticon]

Skibane

San Antonio, TX

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Posted: 07/31/22 08:01pm Link  |  Quote  |  Print  |  Notify Moderator

Thermoguy wrote:

Unless your looking at new and the 1 year warranty that comes with an RV, then how does the question apply?


Good point.

The only compelling reason to take an RV back to one of their dealers is to have warranty work done on it - And that only applies until the warranty expires.

Just about every appliance and fixture in the average RV is generic, and also commonly installed in other brands of RVs. Any competent independent service shop is familiar with it, and capable of troubleshooting, repairing or replacing it.

Unlike the warranty, an RV manufacturer's reputation is important. RVs built by manufacturers with established reputations for quality tend to need fewer repairs.

It's no different than buying cars: If you're concerned about reliability, you look for certain brands, and avoid certain others.

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