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 > Honest RV Dealers - Are there any?

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Chum lee

Albuquerque, NM

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Posted: 11/22/20 02:19pm Link  |  Quote  |  Print  |  Notify Moderator

IMO, the more comfortable you are, and the more you appear to know about what you're looking for, and what you are willing to pay for it, (what it should sell for) the more honesty you'll likely get from whoever you deal with.

IMO, it's really a game where both parties are trying to get the best deal, . . . . . for themselves. Salespeople will say ANYTHING until you call their bluff. As a buyer, as soon as you do that, the better. (for you) If you don't, . . . . well be prepared for what comes next!

Chum lee

Dtank

USA

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Posted: 11/22/20 03:23pm Link  |  Quote  |  Print  |  Notify Moderator

dedmiston wrote:

In my experience there's also a split personality with most dealers, where even if things went perfectly during the sale & PDI, the warranty service is absolutely hellish. My warranty experience from my last dealer was enough to swear I'll never do business with them again (suck it, Giant RV). It took them a full 20 months to finally complete the checklist of items identified during our 12 month warranty period.

One of the happiest life-changes for me was hiring a local mobile tech to come fix things instead of driving 90 minutes to the dealer and having them lie to me about how long they'll keep the coach for repairs. I'd rather pay a tech out of pocket to have things fixed immediately and correctly than to continue to pay the loan and storage for an RV that I can't use.

I had to pay for some of those warranty repairs to be redone correctly, but at least my guy fixed them right and fixed them correctly.

Did I mention how much I dislike Giant RV?


IMO - Giant RV in So CA ??

So. CA is chock full of dealers who have an ample supply of "walk-ins"
who want to buy it *NOW* !! (RVing / camping year round).

So....My last RV was a Jayco 5th wheel (before Jayco went Thor).
Jayco had a factory site listing all the prices for everything and anything (options).
Also, there is/was an "RV Wholesalers" in the US, who discounted those prices - only catch, you had to drive across country and pick it up.

Being well aware of the sales pitches, etc., etc. in So. CA - I e-mailed several (many) dealers all over the US - including: I was ready to "travel" for the best deal (ordering the 5th).

Drove about a thousand miles to purchase the 5th I ordered from Marden's RV in Montana. Went without a hitch (no pun). Had a two year factory warranty - which I never needed.

The PDI was done by a local mobile service. Stayed overnight on their lot, then a week at a local campground. Had an occasion to call the mobile serviced for (what I thought was a problem - it wasn't). They came out to the campground and showed me *my* operator error.

Marden's started way back when by the current owners father. It was just a "sideline" during the warm months.

Would I buy from them again? - Absolutely!!

I'll relate some of my experiences by/from/with dealers in So CA in another post. Some are humorous.....like the salesman I happened to ask for a brochure at the Pomona RV show on year. Had to show *him* where they were - he admitted it was his first day on the job.

Might add - when I was looking at floor plans at RV shows, the best way to *not* be bothered by salespeople: Be by yourself, tell them you are bringing the wife to the show the next day. If you need to "sign in" (really!!) - pick your best phony name, like Chuck Roast or?
List the business number for some business WalMart, Target, etc. as your home phone.

.

wiskeyVI

All Over

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Posted: 11/22/20 06:10pm Link  |  Quote  |  Print  |  Notify Moderator

Black Diamond RV, Marion, IL.

GDS-3950BH

DC

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Posted: 11/23/20 03:43am Link  |  Quote  |  Print  |  Notify Moderator

way2roll wrote:

Google reviews are very helpful. RvDirect (now RVONE I think) are about as close as I have ever gotten to a wholesale direct to buyer. They are a dealer but usually you have to know what you want and order. I've never bought anything from them but when shopping I found them to have the best deal up front and could pit other dealers against that number. They don't carry all brands and models.



Ever notice they (RVOne) do not use the word "wholesale" in any of their advertising? Thats because its illegal to use in the states they have a presence in.

One of the few states where that word can be used willy nilly is Ohio, which is why RV Wholesalers and Jeff Couch can use it in their advertising. Nothing really wholesale with them, they are just dealers the same as any other. The percieved lower prices simply reflect being close to the factories and less delivery costs. RV wholesalers pick their units up themselves at the factories. Take delivery cost out of the equation and any dealer could hit the same numbers if they cared to.

IMO 99% of anyone in the RV Industry be it manufacturers, suppliers, or dealers, are low life bottom feeders and would sell their grandmother to make a buck.

wing_zealot

East of the Mississippi

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Posted: 11/23/20 12:24pm Link  |  Quote  |  Print  |  Notify Moderator

GDS-3950BH wrote:

...IMO 99% of anyone in the RV Industry be it manufacturers, suppliers, or dealers, are low life bottom feeders and would sell their grandmother to make a buck.
If you don't make a buck you're not going to be in business very long.

Floridastorm

Orlando

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Posted: 11/23/20 12:44pm Link  |  Quote  |  Print  |  Notify Moderator

GDS-3950BH wrote:

way2roll wrote:

Google reviews are very helpful. RvDirect (now RVONE I think) are about as close as I have ever gotten to a wholesale direct to buyer. They are a dealer but usually you have to know what you want and order. I've never bought anything from them but when shopping I found them to have the best deal up front and could pit other dealers against that number. They don't carry all brands and models.



Ever notice they (RVOne) do not use the word "wholesale" in any of their advertising? Thats because its illegal to use in the states they have a presence in.

One of the few states where that word can be used willy nilly is Ohio, which is why RV Wholesalers and Jeff Couch can use it in their advertising. Nothing really wholesale with them, they are just dealers the same as any other. The percieved lower prices simply reflect being close to the factories and less delivery costs. RV wholesalers pick their units up themselves at the factories. Take delivery cost out of the equation and any dealer could hit the same numbers if they cared to.

IMO 99% of anyone in the RV Industry be it manufacturers, suppliers, or dealers, are low life bottom feeders and would sell their grandmother to make a buck.


Bottom feeders also equates with car dealers. All of them should be put in jail for crimes against humanity. Finance managers should be tortured first by having to listen to their lies and propaganda 24 hours a day straight with no sleep. Had a good friend who advanced from salesman to finance manager in a local dealership. Was making good money and benefits. Was let go after 1 year as he refused to con people and take advantage of them. The stories he tells.

bsinmich

Holland, MI

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Posted: 11/23/20 03:00pm Link  |  Quote  |  Print  |  Notify Moderator

I have been RVing since September of 1989 with TTs, pop-ups and A,B,&C motorhomes. I just bought my 3rd motorhome (used) from General RV. For me service has been great, which is why I keep going back. My salesman moves from Grand Rapids area to Ocala for winters. Jeff. This is probably my last MH purchase since I am 82 years old now.


1999 Damon Challenger 310 Ford

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