DD716TED

Washington State

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Joined: 10/27/2003

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I have had a Samsung Galaxy S-7 for several years now with no problems. Well that has ended.. yesterday I started receiving a popup every 10 minutes or so telling me the My S-7 is dangerously close to dying IF I don't download their app to fix it..IT IS SPAM AND I WOULD NEVER DOWNLOAD SUCH ****. But how do I stop this pop-up?
Anyone recommend a good app to scan and remove such garbage? Or am I stuck with it until I get a new phone someday?
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Lwiddis

South of Lone Pine, California

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Joined: 08/12/2016

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I wouldn’t download anything! Go to an office of your carrier. Expect to buy a new phone.
Winnebago 2101DS TT & 2020 Chevy Silverado 1500 LTZ Z71, 300 watt solar-parallel & MPPT, Trojan T-125s. TALL flag pole. Prefer USFS, COE, BLM, NPS, TVA, state & county camps. Bicyclist! 14 year Army vet-11B40 then 11A - (MOS 1542 & 1560) IOBC & IOAC grad
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enblethen

Moses Lake, WA

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Joined: 01/05/2005

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Believe that is Ransomware. Your provider maybe able to remove it.
Bud
USAF Retired
Pace Arrow
2003 Chev Ice Road Tracker
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Edd505

Elephant Butte, NM

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Scam I'm still using and original Droid Turbo 2 2015, wifes Samsung notes the same age with no issues.
2015 F350 FX4 SRW 6.7 Crew, longbed - 2017 Durango Gold 353RKT
2006 F350 SRW 6.0 crew longbed sold
2000 F250 SRW 7.3 extended longbed airbags sold
2001 Western Star 4900EX sold
Jayco Eagle 30.5BHLT sold, Layton 24.5LT sold
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Rover_Bill

NE. Ohio

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There are a lot of good free antivirus and anti malware apps in the Play Store. If one of those doesn't fix it then try Norton Antivirus ($$).
2015 GMC Canyon 3.6L V6 4X4 TowHaul SLE ExtCab Bronze
2016 Keystone Passport GT 2670BH
ReCurve R6 hitch, DirecLink brake controller
2005 Suzuki C50 2006 Suzuki S40
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Tom_M

New Hope, MN

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Joined: 04/24/2011

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Worst case, you could do a factory reset. Copy stuff you want save prior to doing this because it will delete everything. Text messages will probably be the most difficult to save.
Tom
2005 Born Free 24RB
Towing 1978 VW Bug convertible
Minneapolis, MN
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p220sigman

Tallahassee, FL, USA

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Before you do anything, if you haven't already, try clearing your browsing history, cookies, and cached items. I had something similar happen a while back and was able to resolve it that way.
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pauldub

North of Seattle

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Joined: 11/01/2005

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Try this.
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T18skyguy

Eugene, OR

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Try downloading Malwarebytes or Bitdefender. Hopefully one of the other will nail it.
Retired Anesthetist. LTP. Pilot with mechanic/inspection ratings. Between rigs right now.. Wife and daughter. Four cats which we must obey.
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wgriswold

Lake Tahoe

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Joined: 11/11/2005

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I had a virus that I had apparently downloaded with an app. The Verizon store and several antivirus apps were of no help. I decided to delete the apps I had downloaded starting with any that I did not recognize. The first deletes didn't help. The second attempt was to delete any that I didn't use very often. One of those was the offender. I didn't pay enough attention to know which one.
It is worth a try to avoid a factory reset.
2016 Ram 2500 4x4 Laramie
Arctic Fox 25Y
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