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jimmy16x

Florida

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Posted: 02/25/21 07:42pm Link  |  Quote  |  Print  |  Notify Moderator

Just curious about others experience about buying an RV far away from your home and your local dealers. I'm going to buy a small new 5th wheel and in the Tampa area about the best I can do is around 25 off which is going to be about 40K. I can go 1000 miles away and get the same trailer but it is a left over 2020 for 33K. I wonder if I might get some grief from local dealers if I need warranty work? Supposedly they are required to provide warranty service even if they didn't sell it but I'm not sure if they would. Anybody had this experience. Thanks for any advice.

rk911

DuPage County

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Posted: 02/25/21 07:54pm Link  |  Quote  |  Print  |  Notify Moderator

those dealers can't turn you away but neither do they have to put you ahead of their customers. my advice: buy locally or keep looking


Rich
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Sandia Man

Rio Rancho, NM

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Posted: 02/25/21 08:41pm Link  |  Quote  |  Print  |  Notify Moderator

Some local dealers flat out won't do warranty work on rigs they didn't sell, other dealers may but will place you behind those customers that purchased from them. To avoid that issue you can deal directly with manufacturer to see if they will allow a mobile tech to come out. We only had minor issues and after I sent a few pictures to the dealer they would order the parts and I would pick them up and do the work myself.

This was a family owned dealership in business for over 30 years, they were not so uptight as these huge mega RV dealers, in fact there was zero upsell after I told them we just want the out the door price for the rig alone. It just pays to be handy with tools anyway when owning an RV, you don't have to wait for weeks where most times battery is dead as a doornail upon pickup, and the work is usually substandard to boot.

cptqueeg

Idaho

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Posted: 02/25/21 08:51pm Link  |  Quote  |  Print  |  Notify Moderator

I would plan on camping near the selling dealer for a few days and get the bugs and questions worked out while nearby. $7000 + tax is a LOT of money to pay for service/warranty work and if you absolutely had to bring it back to the selling dealer once it would still be worth the savings. Having a local dealer jerk you around on warranty work assures them of NEVER getting you for a customer for any service work or your next rig.

jimmy16x

Florida

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Posted: 02/25/21 09:03pm Link  |  Quote  |  Print  |  Notify Moderator

Yeah I would stay a few days in the area and vacation while I checked things out. I've had 5 motorhomes and 2 fifth wheels in my lifetime and have always done lots of my own maintenance, even warranty work. Much less hassle to do it myself than fool with a dealer then half the time they don't do it right. Also it's gonna be hard to overlook the additional 6 or 7 K savings. Thanks for all the advice.

kwplot34

home

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Posted: 02/25/21 11:47pm Link  |  Quote  |  Print  |  Notify Moderator

I live north of KC Mo, purchased a new motor home last year a Thor XG32 from Lazy Days in Tampa Florida, had to have some warranty work done on it and had no problem with the local dealer taking care of it, they only had the unit for a week to fix the problem.

GDS-3950BH

DC

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Posted: 02/26/21 02:43am Link  |  Quote  |  Print  |  Notify Moderator

rk911 wrote:

those dealers can't turn you away but neither do they have to put you ahead of their customers. my advice: buy locally or keep looking


There is no shortage of stories around about local dealers who suck, even when you've purchased from them. I know of one guy personally whose new 5er sat in the service lot for 9 months of the first year at the local dealer he purchased from.

The entire RV Industry sucks and bad service, especially bad warranty service, is embedded in it, and it is the rule not the exception.

Just read an RV manufacturers warranty. How would you like it if Ford said on your new F350 if the wheel bearing crapped at 8K miles, you had to go after Wop Sing bearing manufacturing in Chinzou to have it replaced because they made the component? Wop Sing however is probably more of a joy to deal with than Lippert Components.

1L243

Oregon

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Posted: 02/26/21 03:12am Link  |  Quote  |  Print  |  Notify Moderator

I purchased two rigs long distance. Once I drove to Iowa from Oregon and the next time to Texas from Oregon. I saved so much money on the Texas sale that I had the Toy Hauler for 6 years and sold it for more than I paid for it.

On the Texas Rig I did have one fairly big warranty issue where a bathroom vanity had to be replaced. I worked with the Factory and they recommended a local dealer. They did a great job!

The savings has to justify the time and expense to go and get it.

I will say I did get burned on a long distance USED sale. I got plenty of pictures asked plenty of questions but the Rig was a wreck. I didn't buy it but drove all the way to South Dakota. So, I would do it for new but not used.


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way2roll

Wilmington NC

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Posted: 02/26/21 06:08am Link  |  Quote  |  Print  |  Notify Moderator

Any RV we've ever owned I looked for the best deal and if it was worth it, travelled to get it. Often this was far away from our home. NEVER had an issue getting warranty work from my local dealer. This is my experience living in different states with different dealers. Communication with the dealer and the manufacturer is key. But never had a dealer turn down paid warranty work just because I didn't buy it there. That would be cutting off their nose to spite their face. People move, people travel etc. This isn't a problem. Not sure why some folks continue to say that it is.


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midnightsadie

ohio

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Posted: 02/26/21 06:23am Link  |  Quote  |  Print  |  Notify Moderator

I,ve bought three out of state great deals purchase on inspection only. never had a problem and my local dealer never gave me a problem. I,d do the deal in a heart beat . they picked me up at the airport bought dinner ,better service than buying local.

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