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 > Why keep soliciting...

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dhull

apple valley

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Posted: 03/23/21 12:54pm Link  |  Print  |  Notify Moderator

About every 2 weeks we get an offer for roadside assistance or travel assistance or what ever. We currently have "Platinum complete roadside assistance" and "extended service plan" and a GS credit card. There is nothing else to buy or upgrade to. Why not check your database before soliciting folks who already have the service. Today it was travel assist again. For fun I'd like to accept the offer to see what would happen.

* This post was edited 03/23/21 01:07pm by dhull *

MDKMDK

Lockdown Gulag

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Posted: 03/23/21 01:36pm Link  |  Print  |  Notify Moderator

Do you also get the renew now deals mailers, 4 months before your renewal date? I used to get them, so I signed up for 5 years to reduce the amount of paper/postal mail I used to get. Worked like a charm. Wait a minute.......[emoticon] [emoticon][emoticon]


Mike. Comments are anecdotal or personal opinions, and worth what you paid for them.
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Good Sam Care Team

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Posted: 03/23/21 02:13pm Link  |  Print  |  Notify Moderator

Hello dhull,

Thank you for your time and post. We apologize for the offers you are continuing to receive. Please provide your Good Sam membership number in a private message, and we will cease solicitations.

Thank you.
Amy
Good Sam Customer Care Team

rexlion

Broken Arrow OK

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Posted: 03/23/21 03:12pm Link  |  Print  |  Notify Moderator

Mmmm, if customer service can change a member's mail preferences, I wonder if there's a way for a member to log in online and change his own preferences? Wouldn't that be a fine convenience! [emoticon]


Mike G.
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time2roll

Southern California

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Posted: 03/23/21 03:28pm Link  |  Print  |  Notify Moderator

Why would they need the account number to stop the solicitation?
How about stop it for all members with an active contract? [emoticon]

Or is this predatory solicitation?


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Lwiddis

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Posted: 03/23/21 03:50pm Link  |  Print  |  Notify Moderator

If CW’s mail solicitations didn’t work, they would stop. If it was economical to sift out those with the service CW would do it. It’s not a random operation.


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jetboater454

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Posted: 03/23/21 06:11pm Link  |  Print  |  Notify Moderator

rexlion wrote:

Mmmm, if customer service can change a member's mail preferences, I wonder if there's a way for a member to log in online and change his own preferences? Wouldn't that be a fine convenience! [emoticon]



That would be nice.[emoticon] Worked for me. Nothing in over 3 years.


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Songbirds

Florida

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Posted: 03/24/21 07:14am Link  |  Print  |  Notify Moderator

YUP, the calls, and last year they started doing TEXT messages which I have now learned to BLOCK them all, and still, they keep calls following.

I guess it takes one SUCKER to generate another 1000 or more telemarketing calls from out of the country. Thousands of dollars following out of the USA to folks making easy calls.

Now I understand why OLD-man become grumpy, it's all the FREE Money folks keep asking for.

OH man don't get me started or I'll jump into Flag and country. I TAKE all ADVERTIZING CALLS as an attack on the American LIFE and DON'T Answer or reply, then have fun BLOCKING CALLS and TEXT messaging advertisements.

* This post was last edited 03/24/21 07:31am by Songbirds *   View edit history


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QCMan

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Posted: 03/24/21 07:16am Link  |  Print  |  Notify Moderator

For about the first five years of my lifetime membership I got renewal notices on a regular basis. After a bunch of phone calls it stopped and has not returned. Now I just get renewal notices for services I do not have but they are printed on good paper for the compost pile so I do not complain about them.


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dhull

apple valley

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Posted: 03/24/21 10:55am Link  |  Print  |  Notify Moderator

Pm sent...

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