RV.Net Open Roads Forum: Camping World Accessories: Customer Service is Absent

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Open Roads Forum  >  Camping World Accessories

 > Customer Service is Absent

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jdb7566

minnesota

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Joined: 03/20/2009

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Good Sam RV Club Member

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Posted: 04/11/21 07:37am Link  |  Print  |  Notify Moderator

March 13, I placed an order with CW, part of the order arrived 3-17, the remaining ordered items arrived 3-22, about what I expected, 10 calendar days.
April 1, I placed another order, Friday the 9th, I inquired on the status as there were no updates on the CW website. The only information given to me was what I already knew, the order was sent to the warehouse and was in process. I kindly asked the order be cancelled if that was her best answer. I was told, once the order is sent to the warehouse, the order cannot be cancelled.
I've been a defender of CW in the past, but no more. Sorry CW.

Good Sam Care Team

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Posted: 04/11/21 12:08pm Link  |  Print  |  Notify Moderator

Hello JDB7566,

We are so sorry to hear of this frustrating experience. I would like to assist you with this, can you please PM me the order number so I can further investigate and resolve this for you?

Thank You,

Venesa
Camping World Customer Care
888-626-3636

Good Sam Care Team

Everywhere

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Posted: 04/25/21 07:25am Link  |  Print  |  Notify Moderator

I will be closing this thread at this time due to inactivity.

If you are still in need of assistance, please PM me, and I will be more then happy to assist!

Happy Camping!

Venesa
Camping World Customer Care
888-626-3636

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