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ford truck guy

Pennsylvania

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Posted: 05/20/21 07:42pm Link  |  Quote  |  Print  |  Notify Moderator

My buddy is getting out of his TT and taking the leap into the dark side... He is really liking the Solitude, and planned to put a down payment over the next few days . .

I have not paid much attention to the quality on here, what is the take on them now????

We looked with them on Saturday, and I liked what I saw... BUT didn't really get into the deep depths of the RV......


Me-Her-the kids
2020 Ford F350 SD 6.7
2020 Redwood 3991RD Garnet


Second Chance

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Posted: 05/21/21 08:19am Link  |  Quote  |  Print  |  Notify Moderator

We have been full-time in a Solitude since February of last year. Prior to that, we were full-time in a Grand Design Reflection fifth wheel for 4-1/2 years. We like the brand and they have lived up to their reputation for customer service on more than one occasion. That said, the build is not that much different that any other mid-price-point towable RV. They all use the same appliances and components made by a few manufacturers (refrigerators, furnaces, ACs, etc.) and the only issues we've had with either of our GD RVs were with those vendor-supplied components. GD quickly stepped up to the plate and remedied the situation.

There is a very good forum of/for Grand Design RV owners where your friend can get a lot of feedback (if he's not already on it). Google "my grand rv."

Rob


U.S. Army retired
2020 Solitude 310GK-R
MORryde IS, disc brakes, solar, DP windows
(Previously in a Reflection 337RLS)
2012 F350 CC DRW Lariat 6.7
Full-time since 8/2015


topjimmy

Washington Coast

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Posted: 05/21/21 11:39am Link  |  Quote  |  Print  |  Notify Moderator

Go for it they are no better or worse than any other brand out there like was said same workers as other companies same appliances pretty much the same construction YADA YADA YADA just do a good P.D.I and cross your Fingers i have had a friend that has 2 of them a early one 2012 and a newer one and he said since Winnabego bought them The Customer service like they had before is Gone ....SHOCKER


2015 Montana 3735MK Legacy,2007 3500HD GMC Dually LBZ Duramax/Allison ,Pacbrake,Firestone Airbags Bullydog Tuner

Michelle.S

Western NY till fall, then Sebring, FL

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Posted: 05/21/21 02:33pm Link  |  Quote  |  Print  |  Notify Moderator

They got good marks for Customer Service when they first started, I've read that has good down since the buy out by Winnebago.
Friends a few sites down from us at our Winter Park have a 2015 or '16 Solitude and have had nothing but issues, three for four ACs, leak in the slide wall that required pulling the slide to re-build the floor. Seems Mobile Service is there numerous times each season. BUT we all know that can happen with any brand.


2018 Chevy 3500HD High Country Crew Cab DRW, D/A, 2016 Redwood 39MB, Dual AC, Fireplace, Sleep #Bed, Auto Sat Dish, Stack Washer/Dryer, Auto Level Sys, Disk Brakes, Onan Gen, 17.5" "H" tires, MORryde Pin & IS, Comfort Ride, Dual Awnings, Full Body Paint

Second Chance

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Posted: 05/21/21 02:57pm Link  |  Quote  |  Print  |  Notify Moderator

topjimmy wrote:

Go for it they are no better or worse than any other brand out there like was said same workers as other companies same appliances pretty much the same construction YADA YADA YADA just do a good P.D.I and cross your Fingers i have had a friend that has 2 of them a early one 2012 and a newer one and he said since Winnabego bought them The Customer service like they had before is Gone ....SHOCKER


We have owned a "pre-Winnebago" and a "post-Winnebago." Winnebago is not involved in the day-to-day operations of Grand Design and we have not found the very good customer service to have changed at all with the acquisition. BTW, the Winnebago acquisition of Grand Design happened in 2016...

Rob

Ron3rd

Upland, CA USA

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Posted: 05/21/21 08:52pm Link  |  Quote  |  Print  |  Notify Moderator

We love our new to us 2018 Solitude 310GK. Go to the Grand Design forum at mygrandrv.com for real info, good and bad, not the usual bs you get here how all rvs are junk and basically the same. None are perfect but this would be the last forum I would go for advice on Grand Design.


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Walaby

Georgia

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Posted: 05/22/21 08:25am Link  |  Quote  |  Print  |  Notify Moderator

Have had my GD Reflection for two years now. Only small issues I fixed myself.

Drawer under TV. Drawer slide failed (too much weight). Replaced myself.
Schwintek slide controller failure. Lippert sent me a new one free of charge.

They do use the same components as everyone else, so nothing better or worse there in my opinion.

Mike


Im Mike Willoughby, and I approve this message.
2017 Ram 3500 CTD (aka FRAM)
2019 GrandDesign Reflection 367BHS


jdb7566

minnesota

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Posted: 05/27/21 05:49am Link  |  Quote  |  Print  |  Notify Moderator

IMO, quality control is lacking at Grand Design. My last GD product was a 2019 Solitude S-Class. I had a number of issues due to quality control and dumped the trailer. Garbage tangled up in a slide mechanism, fried wiring to the refer, and the list goes on. These items were covered under warranty, but I fulltime.

work2much

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Posted: 05/27/21 06:16pm Link  |  Quote  |  Print  |  Notify Moderator

Our 2020 Solitude 2930RL has had issues. Nothing I couldn't fix myself but I pack a lot of tools. Bad wiring, trim and cabinet panels falling off, door hardware, leaking PEX piping, heater ducts with leaks... If we had to drag it to a dealer for every issue I'm not sure how many nights we would have slept in it over the last year.

Honestly I don't know if things are any better with other manufacturers in the price range of the mainline manufacturers.

In the nexts 2-5 years we are going to pull the plug on a New Horizons and have a bigger role in the manufacture of our FT home and hopefully a trailer built by a company not 100% driven by profit via the number of units they can pump out...


2017 Ram 3500 Laramie CTD DRW Crew 4x4 Aisin 4:10 Air ride.

2020 Grand Design Solitude 2930RL 2400 watts solar. 600ah lithium. Magnum 4000 watt inverter.

TXiceman

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Posted: 05/28/21 01:40am Link  |  Quote  |  Print  |  Notify Moderator

Seems that the original trailers were pretty good and the customer service was great and they fixed problem. Later on, the QC and service started to suffer. I do not know how things have gone since Winnebago bought them.

Ken


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2013 HitchHiker 38RLRSB Champagne, toted with a 2012, F350, 6.7L PSD, Crewcab, dually. 3.73 axle, Full Time RVer.
Travel with a standard schnauzer and a Timneh African Gray parrot

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