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 > Tow distance limits

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Notthru2

Colorado Springs, CO

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Posted: 06/28/21 05:00pm Link  |  Quote  |  Print  |  Notify Moderator

Recently had a tow for my tow vehicle only. In town. Distance was 10 miles to the shop I have maintain the truck. I was informed the limit for the tow is only 2 (two) miles. I was charged an additional $46 for the additional distance, which I did pay. However, I am now shopping for an alternative to Good Sam when my duration is up. I had no idea that Good Sam's limit is 2 miles. Glad I wasn't out on the highway somewhere. 2 miles in the city is ridiculous in my opinion. I could understand 25 miles perhaps. Anxious to see how Good Sam personnel respond. I was patient about the wait of about 3 hours. Not happy he had his girlfriend with him and wonder if Covid was just the excuse he used as to why I was unable to ride with him.


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bgum

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Posted: 06/28/21 05:20pm Link  |  Quote  |  Print  |  Notify Moderator

Virtually useless.

rexlion

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Posted: 06/28/21 05:44pm Link  |  Quote  |  Print  |  Notify Moderator

What did he do, make you ride in your own truck while it was under tow? [emoticon]


Mike G.
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Janss

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Posted: 06/28/21 05:55pm Link  |  Quote  |  Print  |  Notify Moderator

The limit, per se, is not 2 miles. GSRA once towed my motorhome 80 miles.

This is a quote from their brochure:
"Good Sam Roadside Assistance pays 100% of the towing fees for the delivery of your vehicle to the nearest professional service center capable and willing to repair your vehicle."

Key point...they do and pay for unlimited towing to the **nearest facility**. You don't get to choose the facility. I bet the nearest service center was 2 miles away.


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MDKMDK

Lockdown Gulag

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Posted: 06/28/21 06:02pm Link  |  Quote  |  Print  |  Notify Moderator

Janss wrote:

The limit, per se, is not 2 miles. GSRA once towed my motorhome 80 miles.

This is a quote from their brochure:
"Good Sam Roadside Assistance pays 100% of the towing fees for the delivery of your vehicle to the nearest professional service center capable and willing to repair your vehicle."

Key point...they do and pay for unlimited towing to the **nearest facility**. You don't get to choose the facility. I bet the nearest service center was 2 miles away.


X2.


Mike. Comments are anecdotal or personal opinions, and worth what you paid for them.
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Lwiddis

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Posted: 06/28/21 06:38pm Link  |  Quote  |  Print  |  Notify Moderator

Two miles is close to useless but it’s in the agreement. Six bucks a mile isn’t bad.


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ferndaleflyer

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Posted: 06/28/21 07:08pm Link  |  Quote  |  Print  |  Notify Moderator

When I had GS they once towed my DP a good 80 mi free. Another time they couldn't find a truck large enough so I found one and paid myself.

stickdog

Somewhere, USA

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Posted: 06/28/21 09:48pm Link  |  Quote  |  Print  |  Notify Moderator

Janss wrote:

The limit, per se, is not 2 miles. GSRA once towed my motorhome 80 miles.

This is a quote from their brochure:
"Good Sam Roadside Assistance pays 100% of the towing fees for the delivery of your vehicle to the nearest professional service center capable and willing to repair your vehicle."

Key point...they do and pay for unlimited towing to the **nearest facility**. You don't get to choose the facility. I bet the nearest service center was 2 miles away.


We had a alternator fail and needed a tow and wanted it to a Ford dealer cost and extra $7.50


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Posted: 06/29/21 07:12am Link  |  Quote  |  Print  |  Notify Moderator

Hello Notthru2,

Thank you for your post. I apologize for any inconvenience this may have caused. It is listed in the member benefit brochure that we tow you to the nearest repair facility and if you wanted it towed elsewhere you are responsible for the over mileage. If you would like to speak with us more, please send us a PM containing your membership details.

Thank you,
Melissa
Good Sam Response Team

jdc1

Rescue, Ca

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Posted: 06/29/21 09:57am Link  |  Quote  |  Print  |  Notify Moderator

If you think that $46.00 was excessive, consider it costs $35-100+ just for a hook-up fee. So, without GS, that price could have been pushing $200.00.

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