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mexicanpiloto13

Phoenix

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Posted: 09/12/21 09:39am Link  |  Quote  |  Print  |  Notify Moderator

I had a part expert at Cummins tell me the other day at the reason there are so few RV parts available is because of covid and a shortage of shipping containers. I spent all day last week trying to find a couple of parts for our Monaco dynasty Cummins engine that was having trouble starting I called Cummins in Fort Worth looking for a fuel cut off solenoid. He had no idea what part number it was. said he couldn't even order it unless I knew the number. Fortunately I had a receipt years ago from when I got replaced it from Cummins in Salt Lake City. I gave him the part number. he said there were no more of them in the United States but only one in Belgium and it would take weeks to get. then I call Cummins in Arizona, where we have our rig serviced and he said sure we have him here and I see them at a lot of places around the country so the 1st problem is with the databases that these companies used to search for parts. Other problem is knowing who put the part on. I tried to get a solonoid for the starter for our engine. Cummins said they had no idea who put it on, Even though it had a Cummins label on it. I crawled under the rig got a bunch of numbers off the starter and solonoid and came to find out that it was made for Cunningham by Delco Ramey, and the part number had been changed. I tried to order a part through freightliner and he said there is none in the United States that have to get it from the factory I said can they overnight it? He said they don't overnight out headquarters So I ended up just cleaning the solenoid contacts. Everyone has their own stories but parts on older coaches. Ours is 1998, are tough.

NamMedevac 70

Reno

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Posted: 09/12/21 09:55am Link  |  Quote  |  Print  |  Notify Moderator

Ah a perfect storm is brewing again. Reminds me of the 70s. Appears the whole logistics system is slowly breaking down. Glad you were able to remedy the problem.

* This post was edited 09/12/21 07:27pm by NamMedevac 70 *

Lwiddis

Monterey, California

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Posted: 09/12/21 11:19am Link  |  Quote  |  Print  |  Notify Moderator

Getting out of the parts…all parts…pickle will take another year.


Winnebago 2101DS TT & 2020 Chevy Silverado 1500 LTZ Z71, 300 watt solar-parallel & MPPT, Trojan T-125s. TALL flag pole. Prefer boondocking, USFS, COE, BLM, NPS, TVA, state camps. Bicyclist14 yr. Army vet-11B40 then 11A - (MOS 1542 & 1560) IOBC & IOAC grad


bgum

South Louisiana

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Posted: 09/12/21 11:45am Link  |  Quote  |  Print  |  Notify Moderator

There are shortages in all things in my area. Half the gas stations are out and one that I stopped at today had regular 87 octane only. No bread on shelves. No frozen food in freezers. Beef is hard to find. Thankfully medicine has not yet been short.

pianotuna

Regina, SK, Canada

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Posted: 09/12/21 11:46am Link  |  Quote  |  Print  |  Notify Moderator

I was having problems in 2009 getting parts for a 1987 E-450 diesel. It can only be worse now.


Regards, Don
My ride is a 28 foot Class C, 256 watts solar, soon to have SiO2 batteries, 3000 watt Magnum hybrid inverter, Sola Basic Autoformer, Microair Easy Start.

dougrainer

Carrolton, Texas

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Posted: 09/12/21 12:46pm Link  |  Quote  |  Print  |  Notify Moderator

No shortage of Intermodal Shipping containers. What there IS a shortage of is the Manufacture of the items that GO INTO the containers and the Off loading of containers at the various USA ports. Most Intermodal Shipping containers are Rail freighted from the USA ports. Very few are trucked and there is a shortage of Longshoreman facilities to get the few containers off loaded and there is a shortage of Trains and crews to rail transport across the country. Once they get to the Various Intermodal rail yards in the USA, they are then trucked to final destination. Doug

Tal/IL

Central Illinois

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Posted: 09/12/21 02:34pm Link  |  Quote  |  Print  |  Notify Moderator

Many dealerships just don't look outside their normal channels. I was Emergency Purchasing Agent for a large mid-west heavy duty truck group that traded on exceptional customer service. My job was to expedite hard to get service parts. Our service manager would occasionally pop into my office to tell me one of his good customers was stranded in another state at a dealership that told the customer his needed part wasn't available. Usually, I could find it someplace and still get it shipped out of the warehouse next-day-air, often from the west coast. My service guy loved to phone the service manager where our customer was stranded and tell him the part he couldn't get was being drop-shipped to him and would be there the next morning.


35 miles from Normal, IL. As close to normal as I'll ever be.

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S Davis

Western WA

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Posted: 09/12/21 03:21pm Link  |  Quote  |  Print  |  Notify Moderator

The other issue can be the OEM(or assembler of said RV, car)part has a different part number from the manufacturer and a lot of the time it is easier to go directly to the manufacturer part number. I just had a customer go five weeks with no heat or hot water because Bradford White didn’t have the parts to make the heater and it was a warranty replacement that had to use the exact same unit, I can get heat pump and A/C units but the line sets to connect them are weeks to months out.

schlep1967

Harrisburg, PA

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Posted: 09/13/21 08:22am Link  |  Quote  |  Print  |  Notify Moderator

There is also the lack of common sense that we have to deal with. I had a bad valve on my new whirlpool dishwasher. The repair guy was told there are no replacements available. He was talking to Whirlpool and I told him to ask if they are still making dishwashers. They said they were. I said tell them to ask the assembly line guys to go pick one out of the 1,000 piece bin on the line and send it to me. Had it in two days.

Everybody believes the easy answer the computer provides.


2008 Dodge Ram 2500 Diesel
2009 Open Range 385RLS
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mexicanpiloto13

Phoenix

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Posted: 09/13/21 02:19pm Link  |  Quote  |  Print  |  Notify Moderator

I just found out this morning that Delco Remy has a great website and you can search for any part by number and it was able to give me Revised part numbers, whether they're available or not and if it's obsolete it suggests replacement starters for the cummina engine. Even better there's a number you can call for technical assistance and the guy I talked with was whiz. he said rather than trying to find that old part, I can upgrade to a new starter with solenoid that only weighs 35 pounds instead of the 65 pound part that's in there now and it's covered by a 3 year warranty I called freightliner and they had 5 of those on the shelf in Springfield Missouri. part number 8200433. This replaces the old clunker starter on my 6C 8.3 cummins engine and now has a warranty. Cost about $370 for the whole unit.

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