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Open Roads Forum  >  General RVing Issues

 > Rant - getting someone to work on a Class C motorhome

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wenglish

Pierce County, WA

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Posted: 02/17/22 09:03am Link  |  Quote  |  Print  |  Notify Moderator

Thanks for all the responses everyone.

I didn't intend this rant to focus on the catalytic converter specifically, it's more a rant about how Chevy dealers won't work on motorhomes even though they work on equivalent vehicles, and RV repair places won't do "chassis work".

I don't *want* to use a dealer for this particular problem, but they were part of the ton of places I called.

I also was not trying to get an estimate, the shop I chose (and will probably be using) *insisted* I bring it in for him to see first. He won't give me a repair appointment until I have done that. I would have been happy for him to order the parts based on my description (and charge me up-front for them) and schedule the work.

Oh, and yeah, he may not have a lift big enough either, but at least he's willing to look at it so long as it's not raining too much that day :-D

magicbus

Nantucket Island, MA

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Posted: 02/17/22 12:21pm Link  |  Quote  |  Print  |  Notify Moderator

Part of the problem for dealers is the add on items blocking standard chassis parts. For example my Sprinter has a fresh water tank, two batteries and a generator hung underneath. The exhaust is routed around some of these. During a recent Sprinter recall involving the exhaust system there were reports of people having to get “someone else” to remove a water tank then Mercedes would fix the recall. Hard to blame the dealer for that call.

Dave


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wenglish

Pierce County, WA

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Posted: 02/19/22 07:01am Link  |  Quote  |  Print  |  Notify Moderator

That's a good point Dave.

drsteve

Michigan

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Posted: 02/20/22 10:43am Link  |  Quote  |  Print  |  Notify Moderator

magicbus wrote:

Part of the problem for dealers is the add on items blocking standard chassis parts. For example my Sprinter has a fresh water tank, two batteries and a generator hung underneath. The exhaust is routed around some of these. During a recent Sprinter recall involving the exhaust system there were reports of people having to get “someone else” to remove a water tank then Mercedes would fix the recall. Hard to blame the dealer for that call.

Dave


Dealers like to go by their flat rate book, and the book is of no use in that situation. For a recall, they are getting a set amount for the repair, and you can bet that's based on a standard van.


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magicbus

Nantucket Island, MA

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Posted: 02/20/22 02:37pm Link  |  Quote  |  Print  |  Notify Moderator

Yes that’s really the point. My mechanic stepson taught me all about the flat rate book. I don’t think dealers even do time and materials anymore. Given the “maybes” with an RV I can see why a dealer wouldn’t want to touch one.

Dave

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