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Open Roads Forum  >  Travel Trailers  >  General Q&A

 > Buying New, Is there a Consumer Report Guide for RVs?

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bucky

Raleigh metro

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Posted: 03/27/22 03:01am Link  |  Quote  |  Print  |  Notify Moderator

Sometimes I wonder if those that blast Camping World have had any experience actually dealing with them.
The experience with any company is with the people you deal with, not the sign.


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GrandpaKip

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Posted: 03/27/22 08:31am Link  |  Quote  |  Print  |  Notify Moderator

bucky wrote:

Sometimes I wonder if those that blast Camping World have had any experience actually dealing with them.
The experience with any company is with the people you deal with, not the sign.

Absolutely correct.


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Cristian123

Phoenix, USA

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Posted: 04/19/22 05:08pm Link  |  Quote  |  Print  |  Notify Moderator

bucky wrote:

Sometimes I wonder if those that blast Camping World have had any experience actually dealing with them.
The experience with any company is with the people you deal with, not the sign.

I agree with you. That's why people have different experiences when dealing with the same company. A lot depends on the manager you are talking about. For example, I heard some bad feedback about Thor Industries, but when I was looking for a new RV to buy, I addressed this company via the Thor Industries phone number (I found it here). To be honest, I don't have any complaints.

* This post was edited 04/21/22 12:11am by Cristian123 *

pbeverly

South Carolina

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Posted: 04/20/22 05:09am Link  |  Quote  |  Print  |  Notify Moderator

bucky wrote:

Sometimes I wonder if those that blast Camping World have had any experience actually dealing with them.
The experience with any company is with the people you deal with, not the sign.


My purchase experience was fine. Couple reasons for that was we paid cash and our sales rep was older, in his 70s I would guess. The day we came in to look we knew what we wanted and he pointed us in the right direction to look. It was so hot and humid he had to desire to to be walking in a bunch of campers. He would come check on us now and then. No hard sale at all. When we picked up the unit the walk-thru was great. The guy told us "YOU WILL HAVE ISSUES. Go on a couple trips, takes notes, bring it back". We did that, had 7 issues. Had our winter break from camping and it went for warranty work. It was getting close to out next trip and had heard nothing. Called and was told it had been ready for a month. This was a sign of things to come.

The service and parts departments are BAD. No one will EVER call yo back when you leave a message. Had a tire blowout that did 4K+ of damage June 2021. The #1 issue which was stated on the work order, slide will not open 100%. Camper was finally ready January 2022. They had never bothered to attempt to open the slide so the main issue still had not been addressed. My grey tank had a leak. They fixed the leak and created a new one by replacing the grey tank drain valve which was not leaking.

I had hopes that my CW was all not that bad compared to what I heard about others. I had faith. I lost that faith from June 2021 - January 2022.


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StirCrazy

Kamloops, BC, Canada

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Posted: 04/20/22 07:43am Link  |  Quote  |  Print  |  Notify Moderator

couple generalities, all RVs are built with as much cheepness and shortcuts as they can get away with. anyone that says their unit isn't, either paid way over what they should of, or like all of us, just love the RV they ended up getting. the reason I say this is if you want to be competitive you have to keep manufacturing costs around where everyone else is, or you don't sell a lot. some times a company will come along and build something really nice, but they usaly are not in buisness for a long time because they end up being to expensive for the masses.

there are good units to get but it is up to what you will accept as the short cuts. one company might just nail particle board boxes togeather for a kitchen drawer and go with higher end light fixtures and sink, another might spend a bit more on insulation and less on the flooring material, and another may give you that nice hardwood cabnet faces and drawres, but skimp out in the shower and bedroom. its all a trade off and you need to decide which features are important to you, and the only way to do that is start looking and make a list of what you like and don't like. what you need and don't need . and so on. then start narrowing down the selections while you finish looking.

Steve


2014 F350 6.7 Platinum
2016 Cougar 330RBK
1991 Slumberqueen WS100

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