HappyKayakers
Somewhere in the USA
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Joined: 11/28/2005
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I had an incident today on I-15 just north of Ogden UT. My 5th wheel required a mobile welder to repair a broken spring hanger. To my surprise, the rep said she couldn't find a mobile mechanic near me. Really? It took me all of 2 minutes with a Google search to get a mobile welder on the phone. How do I get reimbursed for the service charge?
Joe and Dakota, the wacko cat
Fulltiming since 2006
2006 Dodge 3500 QC CTD SRW Jacobs Exhaust brake
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Good Sam Care Team
Everywhere
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Joined: 09/12/2012
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Hello HappyKayakers,
Thank you for your time, we apologize for the experience you have had.
Please send a private message with your membership and best contact number. We will share your experience with the leadership team.
Thank you,
Good Sam Customer Care Team
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Tyler0215
Iowa
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Joined: 03/13/2013
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Google search and a credit card have just about made roadside assistance obsolete.
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HappyKayakers
Somewhere in the USA
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Joined: 11/28/2005
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Tyler0215 wrote:Google search and a credit card have just about made roadside assistance obsolete.
Not quite. I'm paying for a service that could potentially save me lots of money.
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Wade44
Ohio Farm Country
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Joined: 03/29/2022
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HappyKayakers wrote:Tyler0215 wrote:Google search and a credit card have just about made roadside assistance obsolete.
Not quite. I'm paying for a service that could potentially save me lots of money.
Except in this case it resulted in nothing.
"RV ROADSIDE MECHANICAL REPAIRS- If necessary and whenever possible, depending on the RV disablement, there MAYbe a local mobile mechanic available that can perform minor repairs or adjustments to your RV. In these situations, we'll ATTEMPT to bring a mobile mechanic to your location as an alternative to towing your vehicle. YOU ARE RESPONSIBLE FOR THE COSTS OF PARTS AND LABOR."
I hope you get reimbursed but based on the language in the contract I expect you'll be told to pound salt.
2018 Marathon H3-45
2019 GMC Sierra Denali (Toad)
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Bird Freak
Dallas Ga.
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Joined: 03/26/2004
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They are not going to pay for your repair. They might have paid for a tow if they could get somebody to do it for their price.
When I had my shop I talked with them about doing their RS but it barely would pay to start the truck. That is the reason they have problems sending help.
Eddie
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