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deprived

Earth

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Posted: 06/27/22 03:26pm

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I don't get it. Why is my membership renewal more expensive than just getting a new membership? Isn't this unfair to existing, loyal customers?

Please explain.

CA Traveler

The Western States

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Posted: 06/27/22 03:36pm

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Marketing 101, Discount the price for new members and they will renew.

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Bob

deprived

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Posted: 06/27/22 03:44pm

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CA Traveler wrote:

Marketing 101

Perhaps, but it's still a dirty thing to do to loyal customers.

Janss

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Posted: 06/27/22 03:56pm

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Good Sam is certainly not the only company that does this. Cable TV service is another good example. I don't like it either.

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time2roll

Southern California

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Posted: 06/27/22 04:06pm

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deprived wrote:

I don't get it. Why is my membership renewal more expensive than just getting a new membership? Isn't this unfair to existing, loyal customers?

Please explain.

Like renting an apartment and getting a free month rent to move in. The next year the landlord will have the audacity to expect all 12 months to be paid.

Many deals like this for new customers. Normal and ordinary.

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Lwiddis

Southern California :(

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Posted: 06/27/22 04:13pm

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Why single out CW? On their forum? This is more than common in the USA today…and has been!

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Lwiddis

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Posted: 06/27/22 04:14pm

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Does any other forum allow you to complain about them on their forum?

deprived

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Posted: 06/27/22 05:45pm

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time2roll wrote:

Normal and ordinary.

That doesn't mean it's moral or fair.

I run several small businesses and I can't imagine doing something like that.

time2roll

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Posted: 06/27/22 06:01pm

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deprived wrote:

time2roll wrote:

Normal and ordinary.

That doesn't mean it's moral or fair.

I run several small businesses and I can't imagine doing something like that.

Click on many websites and you may find 5% even 10% off the first order.

Is that moral and unfair that next week you pay the full listed price?

Up to the consumer to ask the renewal rate up front before deciding to go forward. No reason to be blind sided.

Does your business ever issue any discounts as part of marketing?