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oilcan4

New York

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Posted: 06/30/22 03:06pm Link  |  Quote  |  Print  |  Notify Moderator

For the last three days we have been unable to access our Comenity/Good Sam Visa account on line or through there phone number on the back of the card. They say sorry for the disruption please call back at a later date. What's up with that Marcus???????? Has anyone else had this issue? Happy Fourth of July to everyone safe travels.

garym114

Bluff Dale, Texas

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Posted: 06/30/22 03:45pm Link  |  Quote  |  Print  |  Notify Moderator

Problem is with Comenty, not good sam.


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JimR 1

Custer South Dakota

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Posted: 06/30/22 04:26pm Link  |  Quote  |  Print  |  Notify Moderator

Goggle Comenity it is having connectivity issues

JimR

Lwiddis

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Posted: 06/30/22 04:49pm Link  |  Quote  |  Print  |  Notify Moderator

Keep trying. It will get resolved.


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delwhjr

TX

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Posted: 06/30/22 11:36pm Link  |  Quote  |  Print  |  Notify Moderator

Statement on Comenity (Good Sam) page:
We know the recent system outage has been frustrating and we will work to ensure a fair resolution for impacted customers. We’re waiving late fees for customers whose payment due date fell on June 27 or 28, 2022. Those customers’ inability to make a payment will not affect their credit score. You can now check your balance and make a payment online using EasyPay, or by calling the number on the back of your card or on your statement. Until we restore full service, we will not charge a pay-by-phone fee when you make a payment with one of our representatives.

I was able to log in at this time


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paulinekent

Monticello

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Posted: 07/14/22 09:51pm Link  |  Quote  |  Print  |  Notify Moderator

I think this is a situation caused by a big access error, maybe it will recover in a few days. If you really want to apply for a visa, you can contact sam's support at this address ***Link Removed***

* This post was edited 07/16/22 09:15am by paulinekent *

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