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Open Roads Forum  >  Travel Trailers  >  General Q&A

 > Using pourable epoxy on floor soft spots

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dman535

Thompsons Station, Tennessee

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Posted: 09/16/22 10:00am Link  |  Quote  |  Print  |  Notify Moderator

Here is the sitcky point. The awning mount points are not accessible without removing interior panels. There is no way to inspect or maintain them. If they leak the only way you know is that the floor gets soft.

I have reached out to the dealer and to the manufacture to see if I can get any help.

Gdetrailer

PA

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Posted: 09/16/22 10:38am Link  |  Quote  |  Print  |  Notify Moderator

valhalla360 wrote:

Gdetrailer wrote:


Wow, they have drastically shortened the warranties [emoticon] sorry to here this.

Back a few yrs ago, there were often 2 or 3 yr warranties on most TTs.


Keep in mind, new RV sales are similar to cars. A 2021 unit may have been sold in June/July 2020 which would make it over 2yrs old.

Plus, leaks are typically called out as maintenance issues unless you can prove otherwise, so after the first week or so over ownership, it's a tough battle.



The warranty "meter" on RVs just like automobiles does not start until you have signed and taken possession. After that you are at the mercy of the dealership network and manufacturer on how well they handle the warranty and repairs. That is the "gold standard".

So, a "2021" model may have been manufactured in "2020" but the "consumer's" warranty clock doesn't start running until the buyer (consumer) signs the sales agreement and pulls it off the lot in 2021.

Up to the point of sale, the dealer and manufacturer are on the hook for failing to provide proper care of a 2020 built 2021 model that was sold in 2021 up to the point it was sold.

In a nutshell, the hidden damage exhibited by the OPs pix could and most likely started well before the OP signed the agreement and took possession.. It takes time for moisture to wick and soften wood, this was not a one month or even one yr worth of exposure, but most likely was leaking as soon as it left the factory.

Approaching this with proper tact through the dealer and possibly directly with the manufacturer on such a new trailer, the manufacturer may be willing to exercise some "goodwill" in making the unit whole again at minimal expense to the OP..

Going in with guns a blazing isn't going to help, OP just needs to be calm but firm in getting the manufacturer to help getting the unit made right.

Bobbo

Wherever I park

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Posted: 09/16/22 08:27pm Link  |  Quote  |  Print  |  Notify Moderator

Gdetrailer wrote:

The warranty "meter" on RVs just like automobiles does not start until you have signed and taken possession. After that you are at the mercy of the dealership network and manufacturer on how well they handle the warranty and repairs. That is the "gold standard".

So, a "2021" model may have been manufactured in "2020" but the "consumer's" warranty clock doesn't start running until the buyer (consumer) signs the sales agreement and pulls it off the lot in 2021.

Keep in mind that a 2021 model may be sold and pulled off the lot in 2020.


Bobbo and Lin
2017 F-150 XLT 4x4 SuperCab w/Max Tow Package 3.5l EcoBoost V6
2017 Airstream Flying Cloud 23FB

valhalla360

No paticular place.

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Posted: 09/17/22 02:04pm Link  |  Quote  |  Print  |  Notify Moderator

Gdetrailer wrote:

valhalla360 wrote:


Keep in mind, new RV sales are similar to cars. A 2021 unit may have been sold in June/July 2020 which would make it over 2yrs old.

Plus, leaks are typically called out as maintenance issues unless you can prove otherwise, so after the first week or so over ownership, it's a tough battle.



The warranty "meter" on RVs just like automobiles does not start until you have signed and taken possession.


Yes, that's why I said "sold" mid 2020.


Tammy & Mike
Ford F250 V10
2021 Gray Wolf
Gemini Catamaran 34'
Full Time spliting time between boat and RV


pianotuna

Regina, SK, Canada

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Posted: 09/17/22 02:20pm Link  |  Quote  |  Print  |  Notify Moderator

Hi,

I have had good luck with "wood restorer".


Regards, Don
My ride is a 28 foot Class C, 256 watts solar, 556 amp-hours of Telcom jars, 3000 watt Magnum hybrid inverter, Sola Basic Autoformer, Microair Easy Start.

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