tourusa

Ft Lauderdale

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Hi all
Noticing the fifth wheel step is pulling on the door frame during travel, has anyone come up with a way to protect the door frame please
Pictures below thanks
Currently coast to coast
F350 dually 2020
2020 Vanleigh Pinecrest 392MBP
B&W Companion OEM 5th Wheel Hitch for Ford Super Duty Prep Package - Dual Jaw - 25,000 lbs
ITEM # BWRVK3305
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tourusa

Ft Lauderdale

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![[image]](https://i.imgur.com/NHXuWDEl.jpg)
![[image]](https://i.imgur.com/0p5XXN2l.jpg)
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stripit

Prescott

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Wow I would be on the phone Monday to Tiffin and ask how they plan on fixing what appears to be a poor installation or design.
Stacey Frank
2016 Tiffin Allegro Bus 40AP
2019 Tesla Model X
2015 Cadillac SRX we Tow
1991 Avanti Convertible
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tourusa

Ft Lauderdale

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Yes that would be nice Tiffin haven’t been the most forthcoming with there short falls I’m hoping to come up with something to protect the opening foam or something
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tourusa

Ft Lauderdale

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I’ve reached out to lippert as this is there product to see if there are any alterations
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eHoefler

ozark mountains

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That is caused by the user pushing the steps into travel position with out using the release lever to retract the locks. You can tell by the photos, the distortion is the with of the bolts and bent inwards. Operator error is not covered by any warranty.
2021 Ram Limited, 3500, Crew Cab, 1075FTPD of Torque!, Max Tow, Long bed, 4 x 4, Dually,
2006 40' Landmark Mt. Rushmore
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tourusa

Ft Lauderdale

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Thanks for your reply, aren’t the locks meant to be out to hold the steps in place during travel to hold the steps in place, I was putting the steps in and locking them in place with the yellow handle
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tourusa

Ft Lauderdale

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![[image]](https://i.imgur.com/Fwgqp0Hl.jpg)
If I’m unlocking to get past the frame are you suggesting. Don’t have it locked in place
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tourusa

Ft Lauderdale

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Think I may be following you if I leave it unlocked will the step stay in place just by the black flange and the door frame closure
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QCMan

Independent Republic of Horry

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I believe the response was telling you to release the lock when stowing it so it does not hit the opening and then lock it in the fully stowed position. We have similar steps and the only wear we have is some rub marks where the rubber coated stops hit the door frame.
Have you looked on line for the installation instructions and compared it to how yours was installed?
2020 Keystone Cougar 22RBS, Ram 1500, two Jacks and plenty of time to roam!
The difference between genius and stupidity is that genius has its limits. A.E.
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